Business hours and contact options

The health and well-being of our customers and our employees is our highest priority.

Therefore, we are supporting the federal government’s measures to contain the spread of the virus to the best of our ability.
Please note that you must wear a FFP2-mask when entering the site or the self-service zone.

Our smiles come from the heart – we are refraining from shaking hands.


  • Opening Hours – Cash Desk

Vienna and Salzburg: Tuesday - Thursday from 08:30 am to 12:30 pm
Bregenz: Tuesday and Wednesday from 09:00 am to 12:30 pm
Innsbruck, Linz, St. Pölten, Graz, Klagenfurt: Tuesday and Wednesday from 8:30 am to 12:30 pm

  • Office Vienna

The reception in Vienna is opened for you from Monday to Thursday 08:30 am to 5:00 pm and on Friday from 08:30 am to 4 pm.

  • Appointments and consultations

For consultation appointments, please make an appointment with your personal advisor as usual.
For further questions you can reach us at +43/1/53471-0.

  • Take advantage of our online banking service – from the comfort and safety of your own home

You can continue access your bank products (e.g. current accounts, debit and credit cards, securities accounts, and loans) via our multichannel services and execute transactions easily, quickly, and securely via the following channels: online banking, Business Banking, or by telephone if you have arranged this communication channel.